pdf document part II (thank you for returning my 6 calls)

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Remember this friendly lady with the problem opening a pdf document? Here's how the call log continued...

The new call assignee is: FeezeM
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24 February 2005 13:32:39 freezem
User has to go to a meeting and will notify me when she is back.

The new call status is: Suspended
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Motive for Suspension: awaiting access to location and Suspension Time:
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25 February 2005 13:58:54 freezem
Haven't heard from user. Called her, no anwser, left Voice Mail

01 March 2005 09:30:27 freezem
No anwser, left VM

02 March 2005 13:40:16 freezem
No anwser, left VM

03 March 2005 09:40:13 freezem
No anwser, left VM

03 March 2005 10:50:51 freezem
Left VM asking user to call me to schedule an appointment.

03 March 2005 14:27:34 freezem
User was not in her room. Colleagues will tell her I came by.

09 March 2005 15:52:25 freezem
No awnser, left VM.

11 March 2005 14:10:16 freezem
Called user, she doesn't know anymore with what document she had problems. I can close the ticket and she will contact service desk if she needs further attention.

The new call status is: Solved
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About this Entry

This page contains a single entry by FreezeM published on March 11, 2005 2:17 PM.

Buddybanking was the previous entry in this blog.

Interview request for Radio Netherlands is the next entry in this blog.

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